Employees’ Provident Fund (EPF) Online Grievance Management System: EPFiGMS

Friday, November 17th, 2017 Amritesh 62 responses

Employees Provident Fund internet Grievance Management System (EPFiGMS)

Subscribers to Employees’ Provident Fund (EPF) have the option to lodge complaint pertaining to their PF account through the Online Grievance Management portal for prompt action. Subscriber may easily register their complain online and monitor the status on the portal. The process to register the grievance is very simple and easy. However, for registration of any grievance, Subscriber is required to provide their respective valid Unique Account Number (UAN). The portal provides direct platform to the Subscribers to raise their concern in front of competent authority and get their concerns resolved. Employees Provident Fund internet Grievance Management System (EPFiGMS) is the online portal for the Subscribers to register their grievances. It is a common platform for all, Employees, Employer and Pensioners to have their grievance registered.

The Link to the Site is provided below:

EPFiGMS Portal

Individuals are required to visit the link and register their complaints by providing the relevant details about their account along with the issue which they want to be addressed.

Grievance Category under Employees Provident Fund internet Grievance Management System (EPFiGMS)

The portal allows registration of any complaint relating to EPF, but for convenience following categories has been provided to the complainants.

#Final Settlement/Withdrawal of PF

#Transfer of PF Accumulations (Form-13)

#Scheme Certificate (Form 10C)

#Settlement of Pension (Form 10-D)

#Issue of PF Slip/PF Balance

#Payment of Insurance Benefit (Related to ELDI)

#Other (For any Grievance other than the ones mentioned above)

Steps to Raise the Grievance

EPF Grievance Portal

To register the complaint,

#Visit the link provided earlier and click on the “Register Grievance” option.

#The Grievance Registration Form needs to be filled up with all relevant details.

#Under “EPF Details” please select the status as applicable, Member, Pensioner, Employer and Others in case EPF number is not available.

#One may also enable the password option under “Personal Details” in the form, as it would help to maintain confidentiality on the status of grievance. However, it is optional, if not deemed necessary one may select “No” and proceed with filling up and submission of the form.

#Under “Grievance Details”, appropriate Grievance Category needs to be selected and the description of the issue needs to be given in the space provided for the same. In case any supporting document is available, one may attach the same as well.

#Once all the details have been filled up, the form needs to be submitted. Following which a Registration Number will be generated for your future reference along with concerned EPF office, Officer’s Name and Contact details.

#An email containing the same details will also be sent to the registered email id.

Employees Provident Fund Grievance Portal

Follow Up on Grievance

Complainant will be able to track the status on the portal.

Registration Number will be required to view the Action Status from “View Status” option. In case the feedback is not updated within 30 days, option to send reminder is also available to the Complainant.

As and when the feedback is uploaded, the same will be updated on the portal and an email will be sent to the registered email id, notifying the same.

Some of the articles related to EPF.

Employees’ Pension Scheme (EPS) Deferred Withdrawal

Calculation of Pension Under Employees’ Pension Scheme (EPS)

Withdrawals and Advances Under EPF

badge
mm
Amritesh is an experienced professional in the field of HR, Finance and Compliance. He is currently working in the IT Industry with an US based firm. He took up Blogging as a hobby which eventually turned into passion. He primarily focuses on topics related to Personal Finance, HR, Compliance and Technology.

All the opinions/suggestions/views expressed on this blog are just for sharing information. Readers are requested to consult their respective financial advisers and experts before taking any decision. Views shared through post or comments are personal opinion meant for reference of the readers. These should not be considered as Investment Advice or Legal Opinion. The Blog or the Author does not take any responsibility regarding any such action taken by any Individual.
Amritesh on FacebookAmritesh on GoogleAmritesh on InstagramAmritesh on LinkedinAmritesh on PinterestAmritesh on TwitterAmritesh on Youtube

Leave a Reply

Your email address will not be published. Required fields are marked *

62
Leave a Reply

avatar
30 Comment threads
32 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
31 Comment authors
Girish chandra PantGavhane Devidas DagaduASHOK SINGHSirisha yervaShaik imroj Recent comment authors
  Subscribe  
newest oldest most voted
Notify of
Aman Sharma
Guest
Aman Sharma

I had applied for my PF transfer from my previous employer to my present employer, which is an exempted establishment on 01/04/2016. I have come to know that the amount has been transferred on 15/07/2016 but the same has not been credited to my active PF account. They want ‘Annexure K’ for the settlement of the transfer claim. Who will provide ‘Annexure K’? I tried to register my grievance at http://epfigms.gov.in portal but it didn’t accept my complaint despite repeated attempts. After filling up the grievance registration form when I pressed the ‘submit’, it did not submit. This is happening… Read more »

Gaurav PAndey
Guest
Gaurav PAndey

I want my PF claim, i have received Employee Contribution but not received Employers Contrbution..Please Suggest

UTPAL+BHOWMIK
Guest
UTPAL+BHOWMIK

Myself repeatedly request to my previous employer and sent all papers to them for PF withdrawal forms duly filled up and Signed on 10/01/2018 but till date it has not be credited in my Bank Account . kindly suggest me what i can do?

UTPAL BHOWMIK
Guest
UTPAL BHOWMIK

On 11/05/2018 my self sent my PF withdrawn request through online but it has already rejected, requesting you kindly credit the amount asking on request form.

Regards

Utpal Bhowmik

Parag Sunder Mhankale
Guest
Parag Sunder Mhankale

Sir / Madam ‘
I have submitted my PF Withdrawal claim on 10/05/2017 to HBL Global Pvt. Ltd.

Amit Sharma
Guest
Amit Sharma

I am Amit Sharma & My UAN No.10008056552 PF Account No. MRMRT00173730000010953. I had submitted my Form -19 & Form-10C manually in EPFO office dated on 17-05-2018. Now 20 days has been completed, I got the message on my mobile no.9548464292 from EPFOHO that your Claim (MRMRT180500005462) has been approved for Rs.83803/-on dt. 31-05-2018 and shall soon be sent to your bank A/c ending with 6956 and Form -10C still showing Under Process in EPFO Site. I was checking my PF Claim status dated 07-06-2018 on EPFO site then I saw the Claim status showing -Claim Settled but Returned. Remarks… Read more »

NEELESH MASTKAR
Guest
NEELESH MASTKAR

Hi Team,
I have applied advance PF on 21st May’18 and i also got message on 5th June’18 “your claim has been approved and sent will be credit on your bank account”. but amount still not credit in bank account. I have already checked my PF account details and bank details are same.
Please help on this. Below are the mentioned require details.
UAN :- 100253694344
Pf claim :- PYKRP180550014461

chalapthi k p
Guest
chalapthi k p

DEAR,SIR
Iam send request for basic modification 1st approval employer side is accepted but pending at epfo fied officer pls give the approval as soon as possible i wil request to u

Suresh babu
Guest

Pls settle my form 31 my soo aren’t money pls porssice my claim .

Lincy Mathew
Guest
Lincy Mathew

Mismanagement and miscommunication by clerk long waiting for pf due to their mistake delaying withdrawal.

Kannan
Guest
Kannan

Sir,
I transferred my PF to my new employer, which is an exempt trust. I need to submit Annexure K to the new employer. I understand that a request can be raised in EPFIGMS site. But I don’t find category for Annexure K. Could you please provide which Category should be used, and what details should be provided in the Description?
Thank you.

Deeksha Aggarwal
Guest
Deeksha Aggarwal

Have not recieved my claim every time it shows settled but money not transffered to my accounnt. No one is picking the call.

Aparna
Guest
Aparna

i had registered my Complaint on http://epfigms.gov.in for PF transfer claim out. After submit the Registration i am not able to see my registration number. and also i didn’t receive the mail for Complaint Registration.if i try to see my complaint status in http://epfigms.gov.in portal it is asking to enter registration number.

Please help. Thanks

S ABDUL ALEEM
Guest
S ABDUL ALEEM

Dear Concern
I had lodged complaint in customer grieveance and i got reply to send the documents again so that we can do the possiblity to change date of birth i had given and i had given the courier details also

chandrahas
Guest
chandrahas

EPF office sent neft 14-9 but not deposit till date

Avinash Kumar
Guest
Avinash Kumar

NEFT I AM NOT RECEIVED AMOUNT Claim

Saumya Shirina
Guest
Saumya Shirina

In the last four years despite regular follow-ups the EPF from my previous organization has not be transferred to current organization. The EPF consultant has placed the requests several times and we do not know the reason for lack of action. I fail to understand where is the problem?
My current UAN no is 100469561704 and my previous UAN and EPF are : 100342377400, DLCPM0017655000.

Deep chand
Guest
Deep chand

Sir I Have applied the online For Annexure k and reply has been come on mail id Sir pls find the enclosed Annexure k …But Attachment not found, so pls tell me where is attachment.

Sunil Paul. K
Guest
Sunil Paul. K

I have applied for PF withdrawal amount on 26th July’18 and my amount was credit in my account on 26th Sep’18 only Rupees 1228/- . But my PF balance amount is 10268/-. Why only 1228/- is credit in my account could please suggest me on this.

Neha jain
Guest
Neha jain

Grievance site is not working. When we press submit, nothing happns to the page. Plz help wht to do

Supriya
Guest
Supriya

Hi Amritesh,

I tried to launch a complaint on grievance management portal. It said that my complaint has been accepted however, I did not get any registration number or any email.What should I do?!

Ayaz
Guest
Ayaz

I am unable to transfer my PF balance from my old account to current PF account. Both have same UAN. When I try to transfer my PF balance in online services tab I am getting an error msg as Failed to verify UAN!!!Please try again later!!!

Jetain Singla
Guest
Jetain Singla

Hi Amritesh,
When I submit my details on EPFIGMS portal, i dont get any reference number. It just comes back to the same page without any errors. What can be the reason?

POOJA RANI
Guest
POOJA RANI

I had registered my complaint on https://epfigms.gov.in for cancellation of online PF withdrawal request and also i did’t receive the mail for Complaint registration.if i try to see my compliant status in https://epfigms.gov.in portel is asking to enter registration number

Please help to cancel my online pf withdrawal request.
Name : Pooja Rani
UAN : 100989896776

sunil
Guest
sunil

hi sir
iwill appled august 29th advance pf but still not cliam .uan portal showing the still under process. alredy rejister grivance portal complint but rejister number not came my mobile number how to taken further step tell me suggesttion .

Sarfraj ali khan
Guest

SUBJECT—COMPLAINT ABOUT PF REGARDING. निवेदन है कि मेरे द्वारा सृजन चैरिटबल हॉस्पिटल में दिनाक 1/05/2016 से दिनांक 30/09/2016 तक मेडिकल अफसर की पोस्ट पर कार्य किया गया।।तथा प्रतिमाह 1800 rs PF के रूप में मेरे वेतन से आहरित किये गए। आज दिनाक 4/09/2018 तक भी मेरे PF ACCOUNT में kYC UPDATE नही की गई है।। इस विषय मे सृजन चैरिटबल हॉस्पिटल के प्रबंधक से अनेको बार संपर्क किया गया लेकिन हर बार उनके द्वारा केवल झूठा आस्वासन ही प्राप्त होता है।। ये उनका बर्ताव कर्मचारियों की प्रति उदानशीलता को प्रकट करता है।।तथा कर्मचारियों के हितों का उल्लंघन करता है।। आपसे… Read more »

Shaik imroj
Guest
Shaik imroj

Sir my uan number link in aadhar I am complete my process but status is feeld officer pending .plz check and approve my uan adhar link.

Sirisha yerva
Guest

Hi am applying for PF withdrawal on 9/10/2018 but now it shows claim rejected so kindly help me on that reason

ASHOK SINGH
Guest

i am Ashok Singh my UAN is 100432973020 mobile no. 8104874407 i was online claim date 09/10/2018 but my claim don;t deposit in my account but now i was looked on side claim settled on 12.10.2018 plz.helf me my

Gavhane Devidas Dagadu
Guest
Gavhane Devidas Dagadu

Not update interest up to 31.03.2018 in EPFO Passbook

Girish chandra Pant
Guest
Girish chandra Pant

I claimed on November 1 2018….but today 21 nov .Claim status showing under process …when it Will be settel?